home > service and support

A global system, focused on your operation's success.

Important Notice Regarding Service Parts

Scotsman Genuine Service Parts are manufactured to meet the specific design and performance criteria necessary for optimal performance of Scotsman equipment. The use of parts that are not Scotsman Genuine Service Parts may negatively impact performance of your ice machine. Scotsman’s equipment warranty will not cover any damage resulting from the use of any part that is not a Scotsman Genuine Service Part. In no event will Scotsman be responsible for any equipment malfunction caused by any part that is not a Scotsman Genuine Service Part.

Use of Scotsman Genuine Service Parts is strongly recommended to all ice machine owners to ensure continued optimal equipment performance. Scotsman Genuine Service Parts may be purchased through the Scotsman distributor network. A complete list of Scotsman service parts and distributors is available on the Scotsman web site.